RCL Computers (RCL) is a Porthcawl ( Bridgend ) based IT support company which specialises in PC repairs, laptop repairs, website design, spyware removal, data recovery, custom built PCs & wireless networking in Bridgend.

Repairs and Upgrades

Custom Built PCs

Networking / Wireless

Servers

Remote Computer Support

Is it really possible to fix someone's computer without actually being present? Believe it or not, thanks to the internet, it certainly is possible. We can fix or speed up your computer from our desk, and it doesn't matter where you are in the world!

Clearly, everything is not suitable for this process- if your internet connection is down, or the PC has hardware problems then it's not suitable, but for 90% of all problems, we can sort things quickly

You can pay us securely via Paypal and we'll sort you out - guaranteed...

To use this remote service, just click the Buy Now button below. Our service starts at £49.95. For this, we will log in to your computer remotely and diagnose your problem. In most cases, we can solve the problem immediately without you spending any more money. Please remember that we operate from the UK.

Please Email us beforehand if you want to pre-book a specific time repairs@rclcomputers.co.uk or contact us via our contact page form.

Paypal is 100% secure. When you have completed your purchase, we will contact you to arrange a convenient time to carry out the repair.

If you're interested, get in touch- we offer a range of services, from simple monthly check ups to full blown problem solving for all sorts of settings, connections, hardware etc

Remote Computer Support Service

Our Remote Computer Support Service was developed specifically for Remote Support and Maintenance. 90% of IT Related problems can be solved without being on site. The Remote Support Software is downloaded from Crossloop. This gives our technicians the ability to control your desktop and help solve your computer problems, saving in both engineer site visits and saving you time and money!

How do we sort out your computer remotely?

We use Crossloop- you'll need to go here to download a small file from Crossloop- it's very easy to use and very secure

CrossLoop is a free secure screen sharing utility designed for people of all technical skill levels. CrossLoop extends the boundaries of VNC’s screen sharing by enabling non-technical users to get connected from anywhere on the Internet without changing any router settings.

Security is built into all aspects of CrossLoop. Session data is encrypted at the end-points before being sent using a 128-bit encryption algorithm using a randomly generated 12-digit access code. Explicit permission is required before any screen images are sent to a remote computer. CrossLoop is a secure tool to remotely assist any PC on the planet.

If you're stuck, please call us on 01656 788027 or email repairs@rclcomputers.co.uk and we'll sort you out quickly.